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Effective Leadership: Transforming your Mind and Enhancing Communication Skills

Effective Leadership: Transforming your Mind and Enhancing Communication Skills

Course Objectives


 

Participants Will Learn How To:

  • Achieve results in your communications with others
  • Build collaborative relationships that emphasize trust and respect
  • Communicate effectively using simple, concise and direct language
  • Enhance your active listening skills to anticipate and avoid common misunderstandings
  • Foster cross-cultural understanding in your workplace
  • Eliminate the roadblocks that undermine your ability to communicate effectively

 

Who Should Attend:


 

Those looking to strengthen their communication and collaboration skills and work confidently with others.

 

Course Contents:


 

Building a Foundation

  • Adopting simple, concise and direct language
  • Recognizing perceptual filters that hinder communication
  • Identifying basic communication principles
  • Applying a communication process model

Setting Clear Goals for Your Communication

Determining outcomes and results

  • Soliciting feedback
  • Matching intentions and results

Initiating communications

  • Figuring out what to say and the best way to say it
  • Paying attention to verbal and nonverbal cues

Avoiding Communication Breakdowns

Creating value in your conversations

  • Strengthening your relationships
  • Distinguishing value from waste

Taking personal responsibility

  • Recognizing your role in creating successful communications
  • Identifying internal and external factors that impact your communications
  • Establishing message feedback
  • Communicating nondefensively

Identifying the four communication styles

  • Recognizing your style and the style of others
  • Strengths and blind spots of each style

Listening for Improved Understanding

Tools for active listening

  • Asking clarifying questions
  • Confirming the message
  • Demonstrating respect, empathy and sensitivity
  • Listening for the entire message

Interpreting nonverbal cues

  • Intonation
  • Rate of speech - Volume - Gestures - Facial expressions - Posture - Use of space
  • Dress - Eye contact

Achieving Genuine Communication

  • Creating openness
  • Working with a three-dimensional model of behavior
  • Matching your body language to your message

Cross-Cultural Communication

  • Navigating beyond cultural boundaries
  • Working with filters and assumptions
  • Working Constructively with Emotions

Dealing with anger

Managing emotionally charged situations

  • Defusing an emotional situation while maintaining your composure
  • Taking responsibility for your emotions

Event Information

Event Date 06-02-2022
Event End Date 10-02-2022
Individual Price $2,800.00
Location cairo
Categories Leadership and Management