Course Objectives:
At the end of this course participant will be able to :
- Make better decisions through critical thinking and creative problem solving
- Adapt to different thinking styles in group and team environments
- Recognize and remove barriers to individual and group creativity to foster an innovative work environment
- Systematically analyze a target problem
- Present your ideas clearly and concisely for maximum stakeholder buy-in
- Transform your creativity into practical business solutions
Who Should Attend
Individuals at any level of an organization who want to apply creativity and critical thinking skills to their decision-making
process.
Course Content
Introduction
- Balancing people, processes and tools for optimal decisions
- Business drivers that demand creative problem solving
- Deciphering critical thinking
Leveraging Personal Thinking Styles
The Herrmann Brain Dominance Instrument (HBDI)
- MacLean's Triune Brain Theory
- Assessing your preferred approach to thinking
- Leveraging whole-brain thinking
- Identifying left/right-brain dominance
Analyzing personal preferences
- Identifying your own natural brain dominance
- Determining nondominant approaches
Managing thinking preferences
- Avoiding quadrant bias
- Bridging opposing styles
- Predicting coworker profiles
Unleashing Your Creativity
The creative environment
- Setting the creative stage
- The power of positive communication
- Identifying elements that stimulate creativity
- Eliminating barriers to innovation
Group creative thinking
- Brainstorming options
- Challenging assumptions
- Dispelling personal and corporate myths
The iterative mind
- Moving between quadrants
- Valuing nondominant preferences
- Stretching outside your personal style
Recording the creative process
- Drawing mind maps
- Chart writing
Solving Problems Using Analysis and Prioritization
Systematic approaches to problem solving
- Defining criteria
- Focusing on outcomes
- Leveraging left-brain thinkers
- Applying questioning techniques
- Deconstructing problems using stair-step techniques
Analyzing the creative process
- Identifying business-critical ideas
- Categorizing, prioritizing and purging
Avoiding analysis paralysis
- Overcoming the "It won't work here" mentality
- The Five Monkeys Syndrome or "But we've always done it this way"
- Analyzing for outcomes, not solutions
Applying analysis models
- Situation assessment
- Decision analysis
- Problem evaluation
Translating Creativity and Analysis into Practical Application
Organizational politics
- Recognizing the workplace culture
- Maintaining outcome-focused goals
The influence of decision-making styles
- Recognizing your own blind spots
- Self-awareness and self-regulation
- Forming a coalition with style opposites
Deploying your decision
- Clearly expressing analysis results
- Ensuring organizational benefit
- Guaranteeing maximum buy-in
Putting It All Together
Integrating your solution into the business
- Creating a whole-brain presentation
- Strengthening your nondominant position
- Adjusting communication to thinking styles
- Transforming confrontation into communication
Continuing your development
- Conducting self-checks
- Being persistent: a key trait of successful creatives
- Mapping thinking skills to your business
Your Personal Decision-Making Toolkit
- Your personal thinking style
- Your stakeholders' styles
- Flexing to colleagues' styles
- Committing to your Personal Action Plan
- Checklists for success